9966865582 / 996-686-5582 Phone Number Reverse Lookup
User Reports
Posted: 24th Feb, 2010 by callhunter.com
High volume outbound callers such as surveyors, debt collectors, politicians, telemarketers, etc. all try to maximize their resources. Given the general unpredictability of answers, callers resort to using multiple lines per agent employing dialing strategies known as predictive dialing and power dialing. Predictive dialing utilizes a pacing algorithm that factors agent availability, average call times, and answer rates in an attempt to maximize agent talk time with the lowest possible abandonment rate. Despite clever pacing, agents are inevitably unavailable for all answers and abandonment occurs. Power dialing maximizes agent talk time by continuously dialing all available lines. This results in astronomical abandonment rates.
Posted: 13th Jan, 2010 by Mike
Call went to a recording. I hung up without listening.
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